21/680 George Street
+61 2 8263 0400
|Monday|| 08:00am — 08:00pm |
|Tuesday|| 08:00am — 08:00pm |
|Wednesday|| 08:00am — 08:00pm |
|Thursday|| 08:00am — 08:00pm |
|Friday|| 08:00am — 08:00pm |
|Saturday|| 09:00am — 05:00pm |
Reviews of World Nomads
- John Eubanks Added August 02, 2020★ ☆ ☆ ☆ ☆Totally blindsided when they refused to pay out my claim for a stolen bag. They can easily invoke some vaguely worded clause to avoid keeping their end of the bargain. This on top of slow response time. Run away from this company!
- Grumpy Old Man Added July 24, 2020★ ☆ ☆ ☆ ☆I bought travel insurance through World Nomads as I was going to be flying to the Philippines and then COVID-19 started and flights were cancelled so I contacted World Nomads by email to get a refund as I wouldn't be able to fly, and finally I got a response after waiting for quite awhile and they said that they had lots of people to deal with because of this Virus and they would get to me when they can, which I guess is understandable.
So they eventually got around to me in another email and told me that since my policy was past their 30 day refund date I wouldn't be able to get my money back, which I found to be very unethical during this time because it was not my fault that I couldn't fly overseas and other overseas insurance companies and flight companies were refunding their customers due to this Virus.
They did offer to extend my policy so I can use it some other time but that is pretty much useless as who knows when anyone will be able to go overseas safely.
So I think when I am eventually able to travel overseas I will be finding a more professional and caring company to get my travel insurance from, even if it costs more money.
Policy Number: WNAUS19534867
- Naick & Kim Added July 18, 2020★ ☆ ☆ ☆ ☆Would highly recommend against using world nomads. They don't specialize in insurance, just in finding ways to not pay you anything. They supposedly cover going to a funeral for my grandmother, but when the time comes they just refuse, leaving you out in the cold fending for yourself when you need help the most.
- Rachel Wilmoth Added July 18, 2020★ ☆ ☆ ☆ ☆Zero communication. I purchased a travel insurance policy through World Nomads but cannot find proof of it in either my email or through my online account. I called the number on their website but that is for claims only. I was given an email address and was told for non-claims communication it's email only. Absolutely ridiculous. I've sent multiple emails and they've gone absolutely nowhere. My next step is to work with my bank to get my money back since it's obvious World Nomads email-only policy is used to ignore customers' problems.
- David Mayman Added July 12, 2020★ ☆ ☆ ☆ ☆Just impossible to get any type of service from them. Their website hangs, I can't access my account and was on hold for over 30 mins on the phone. I just gave up. I used them in the past for probably 50 trips but something has failed in their business recently. Maybe new owners of management that doesnt care
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